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Frequently Asked Questions

I cannot start YourFramer™ What can I do?

YourFramer™works in a pop-up window. Check that you do not have any software that blocks pop-up windows.

How can I save the Image anytime in YourFramer™?

Click on the save image link below your framed picture. You can also right click on the image and select 'save as' in the windows environment.

I do not have a digital camera or a soft copy of my picture. Can I use YourFramer™?

Yes. Just click on sample image in step 1. In step 3, you need to enter the actual picture size in order for the scaling to work properly.

Can I jump steps in YourFramer™?

It is recommended that you follow the prompts. You can however jump to any step you want in the program. For example, you may jump straight to step 7 (the moulding section) after step 1.

I like YourFramer™ alot, can I buy it and run it on my PC?

YourFramer™ needs a server to run as it uses server-side scripting. It will not work as a stand-alone software on your PC. However, we are looking at the possibility of making it as a stand-alone (off-line) software in the future so that you can run it on your own computer anytime you want.

There are so many matboard colours in the program, can you suggest any good combinations with my picture?

In the popup box you will find a range of suggestions and colour combinations for various types and styles of images. Use this a guide.

The framing industry has very little information on the subject of colour selection, and there seems to be no set theory, and no hard and fast rules on how to pick colours. There are some personal opinions from various writers but that's all they are. However it's not as hard as you may think.

The obvious starting point is to go for a colour that's in the picture, then vary the shades from darkest to lighter to see which suits best. An inner mat is used to sharpen the image. If the inner mat is darker, that will increase the contrast between the light and dark areas in the picture which in turn sharpens the image, giving it a better look. An inner mat is both decorative and functional.

There are one or two guide lines that are good to follow. Always make the outer mat border at least 6cm or 2 1/2" wide. Narrow mats do not work. The wider the mat, the more you will see the picture. The other rule relates to the surroundings. The colours you choose for the mounts has little to do with your taste or the colours in the room. If you do your job correctly, you should see the picture, not what surrounds it. Many people make mistake by starting to use their personal taste or decorator themes in picture or photo framing. You can practice all this by using the YourFramer™ program on our web site. Upload some of your own digital photos and see for yourself by framing them online.

Are the images I uploaded and the mouldings scaled proportionally?

Yes, but it is crucial that you enter the correct picture width and height for it to work. We suggest that you make actual measurements. The program calculates the actual cost of the frame moulding, mat boards or accessories for you and you will have an option to purchase the ready made frame online.